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pshashipreetham
pshashipreetham19-Tanzanite
19-Tanzanite
December 16, 2022
Solved

Hover/Tooltips are not showing up when Using Media Queries

Hello,

I am using Media Queries on a Mashup, but when Media Queries are applied, the tooltips/Hover are not showing up on the Runtime, Mainly for Line Chart.

Thingworx Version: 9.3.0


Thanks,

slangleyAnswer
Support
March 7, 2023

Hi @pshashipreetham 

 

I saw that a case was opened for this and it was concluded that you were using zoom which is not a standard feature and should never be used in production-grade applications as its implementation/behavior could change.  R&D recommends referring to the official MDN documentation (zoom - CSS: Cascading Style Sheets | MDN ).  With the zoom CSS, tooltips won’t work because the coordinates of points are maintained with the viewport, and using zoom displaces them.

It's recommended to avoid using custom CSS, whether it is for media query or anything else (designs should always be made with the existing options), because it may cause issues related to backward compatibility.

 

Regards.

 

--Sharon

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1 reply

slangleyCommunity ManagerAnswer
Support
March 7, 2023

Hi @pshashipreetham 

 

I saw that a case was opened for this and it was concluded that you were using zoom which is not a standard feature and should never be used in production-grade applications as its implementation/behavior could change.  R&D recommends referring to the official MDN documentation (zoom - CSS: Cascading Style Sheets | MDN ).  With the zoom CSS, tooltips won’t work because the coordinates of points are maintained with the viewport, and using zoom displaces them.

It's recommended to avoid using custom CSS, whether it is for media query or anything else (designs should always be made with the existing options), because it may cause issues related to backward compatibility.

 

Regards.

 

--Sharon

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