Skip to main content
E
eyli14-Alexandrite
14-Alexandrite
April 3, 2020
Solved

How can I improve Thingworx foundation performance?

  • April 3, 2020
  • 4 replies
  • 1740 views

I am considering what's the possible ways to improve Thingworx foundation platform performance. Maybe larger memory, some specific setting to Tomcat? Can anyone help get some ideas on this?

Best answer by Tudor

To get optimal performance out of your ThingWorx server, consider the following general guidelines:

1.Size your server according to our sizing guide, and consider going 'one size up' to allow for future growth (https://www.ptc.com/support/-/media/BC2F28281E4142AFA6FC79EC49D9DBD3.pdf?sc_lang=en).  ThingWorx is processing intensive, and allocating sufficient CPU and RAM is by far the biggest component of getting good performance.  Our sizing guide gives you different Cloud and on prem image sizes you can based your deployment on

2. Consider tuning your database so it's optimized for performance per our KB https://www.ptc.com/en/support/article/CS316989

3. Have a strategy for monitoring application performance per our documentation so you can identify performance bottlenecks as they occur: http://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/#page/ThingWorx%2FHelp%2FBest_Practices_for_Developing_Applications%2Fmonitoring_thingworx_applications.html%23

4. Longer term you may want to consider expandability (i.e. moving processing outside the platform via microservices or other customizations).

4 replies

P
PaiChung22-Sapphire I
22-Sapphire I
April 3, 2020

What specific issues are you experiencing in particular that need to be improved?

E
eyli14-AlexandriteAuthor
14-Alexandrite
April 4, 2020
Thanks for your help. Just want some guides to improve the overall performance of Thingworx foundation platform like database access, web server performance, etc.
T
Tudor14-AlexandriteAnswer
14-Alexandrite
April 3, 2020

To get optimal performance out of your ThingWorx server, consider the following general guidelines:

1.Size your server according to our sizing guide, and consider going 'one size up' to allow for future growth (https://www.ptc.com/support/-/media/BC2F28281E4142AFA6FC79EC49D9DBD3.pdf?sc_lang=en).  ThingWorx is processing intensive, and allocating sufficient CPU and RAM is by far the biggest component of getting good performance.  Our sizing guide gives you different Cloud and on prem image sizes you can based your deployment on

2. Consider tuning your database so it's optimized for performance per our KB https://www.ptc.com/en/support/article/CS316989

3. Have a strategy for monitoring application performance per our documentation so you can identify performance bottlenecks as they occur: http://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/#page/ThingWorx%2FHelp%2FBest_Practices_for_Developing_Applications%2Fmonitoring_thingworx_applications.html%23

4. Longer term you may want to consider expandability (i.e. moving processing outside the platform via microservices or other customizations).

    E
    eyli14-AlexandriteAuthor
    14-Alexandrite
    April 4, 2020
    Thanks for your support on providing these guides. I will look into them.
    Terms & ConditionsAccessibility statement