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12-Amethyst
December 11, 2019
Question

How to disable Industrial Gateway log in Thingworx platform from Kepware?

  • December 11, 2019
  • 2 replies
  • 1192 views

How to disable Industrial Gateway log in Thingworx platform from Kepware?

There're too many connection warnning/error log from kepware in Thingworx application log. It is not good for application debug.

2 replies

Support
December 12, 2019

Hi @zhuwenxi.

 

It's probably best to address the cause of the errors instead of suppressing them.  What errors are you seeing?  Which versions of the products are you running?

 

Regards.

 

--Sharon

zhuwenxi12-AmethystAuthor
12-Amethyst
December 13, 2019

We use kepware to connect many telemtry devices. The network is not stable, and sometimes device would be  shutdown when production is done. So many warnning/error would come up in thingworx.

I'm using tw8.5 and kepware 6.5.