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zhuwenxi12-Amethyst
12-Amethyst
December 11, 2019
Question

How to disable Industrial Gateway log in Thingworx platform from Kepware?

How to disable Industrial Gateway log in Thingworx platform from Kepware?

There're too many connection warnning/error log from kepware in Thingworx application log. It is not good for application debug.

2 replies

slangleyCommunity Manager
Support
December 12, 2019

Hi @zhuwenxi.

 

It's probably best to address the cause of the errors instead of suppressing them.  What errors are you seeing?  Which versions of the products are you running?

 

Regards.

 

--Sharon

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zhuwenxi12-AmethystAuthor
12-Amethyst
December 13, 2019

We use kepware to connect many telemtry devices. The network is not stable, and sometimes device would be  shutdown when production is done. So many warnning/error would come up in thingworx.

I'm using tw8.5 and kepware 6.5.

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