How to increase Remote Service Time out

Forum|Forum|6 years ago
April 9, 2020
2 replies
1668 views

Hi,

I'm trying to execute remote service via Federation subsytem. When I try to execute service I'm getting timeout error

Error executing service ServiceName. Message :: Timed out APIRequestMessage [requestId: 28, endpointId: -1, sessionId: -1, method: POST, entityName: *THING@HOST, characteristic: Services, target: TargetServiceName] - See Script Error Log for more details.

I have modified script timeout value as 300 seconds in platform-settings.json file. Still I'm facing timeout issue.

Could any one help me to solve this issue.

Thanks in advance.

/VR

Best answer by smainente

Hello,

Can you try to increase the "Amount of time a request will wait for the response message before timing out (secs)" on the WSCommunicationsSubsystem (on the instance that is calling the service).

WSCommunicationsSubsystem > Configuration > WebSocket Communication Settings > Amount of time a request will wait for the response message before timing out (secs)

S

smainente

Answer

16-Pearl

Hello,

Can you try to increase the "Amount of time a request will wait for the response message before timing out (secs)" on the WSCommunicationsSubsystem (on the instance that is calling the service).

WSCommunicationsSubsystem > Configuration > WebSocket Communication Settings > Amount of time a request will wait for the response message before timing out (secs)

V

Velkumar

Author

19-Tanzanite

Thanks a lot. It works fine after modifying configuration.

/VR

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