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SD_101344974-Participant
4-Participant
January 23, 2025
Solved

How to migrate from ThingWorx cloud version to on premise version?

  • January 23, 2025
  • 4 replies
  • 840 views

I am currently using the Thing Worx Cloud version and need guidance on how to migrate or switch to the on-premises version. Could you please provide:
1. The necessary steps or documentation for this migration?
2. Any prerequisites or system requirements for the on-premises setup?
3. Information on licensing or additional configurations needed during this process?

Best answer by slangley

Hi @SD_10134497 

 

If you are actually considering migration from PTC hosted to on-premise, this will require contractual changes, and you will need to work with the Sales team.  

 

Please be advised, however, that if you simply need an on-premise instance for testing and development, your contract already allows for this.  You can then use Solution Central for migration of projects to the hosted production instance.

 

For setting up an on-premise instance, refer to the Help Centers for the relevant version for validating System Requirements and Installation Instructions.  

 

If you have further questions, please don't hesitate to ask.

 

Regards.

 

--Sharon

4 replies

B
bchaudhary_4480085-Regular Member
5-Regular Member
January 23, 2025

Hello @SD_10134497 ,

 

Hope you are doing well!

 

I assume if you are using PTC cloud ThingWorx instance, and planning to migrate to on-premise version. Kindly connect with your assigned CSM for the knowledge of complete procedure. 

 

Thank You

Bhawna

    S
    slangleyCommunity ManagerAnswer
    Community Manager
    January 24, 2025

    Hi @SD_10134497 

     

    If you are actually considering migration from PTC hosted to on-premise, this will require contractual changes, and you will need to work with the Sales team.  

     

    Please be advised, however, that if you simply need an on-premise instance for testing and development, your contract already allows for this.  You can then use Solution Central for migration of projects to the hosted production instance.

     

    For setting up an on-premise instance, refer to the Help Centers for the relevant version for validating System Requirements and Installation Instructions.  

     

    If you have further questions, please don't hesitate to ask.

     

    Regards.

     

    --Sharon

      V
      vnamboodheriCommunity Manager
      Community Moderator
      January 30, 2025

      Hello @SD_10134497, 

       

      It looks like you have some responses from some community members. If any of these replies helped you solve your question please mark the appropriate reply as the Accepted Solution. 

      Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

      Thanks,
      Vivek N.
      Community Moderation Team.

      A
      abandal12-Amethyst
      12-Amethyst
      February 4, 2025

      Hi @SD_10134497, 

      I wanted to follow up with you on your post. Upon further review, we have gone ahead and designated the post we feel successfully answered your question.

      In the event that you disagree with the Solution Accepted, please let me know.

      Thanks for using the PTC Community! 

      Regards,
      Abhi
       

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