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12-Amethyst
April 16, 2021
Question

How to provide a complete downloadLink for an external tool?

  • April 16, 2021
  • 1 reply
  • 623 views

Hi all,

 

What i want to do is to send a valid downloadLink in an email so that my user can directly click on this link to download the file.

I can get the complete link like http://myServer/Thingworx/SystemRepository/uploads/myFileName and i am able to send it by email but if the user clicks on this link, he is redirected to the server login page, which is fine for authentication, but after the authentication, the master mashup is displayed.

Any Idea ?

1 reply

Community Manager
April 22, 2021

Hi @cbaurand.

 

Is it possible you have a redirect in place?  In our testing, our test file downloaded as expected following login.  We confirmed under both Chrome and Firefox.

 

Regards.

 

--Sharon