How to remove RUNNING job in Analytics?

Question

hi 
 
i work with ATE on win10 via docker.
today i tried to get familir with the application,and i use some test data to create a model.
 
but after i click generate Profiles and Signals, the application got stuck,and i can't enter the composer with the browser.
i finally entered it again after the docker and sever restart. but the job sate remains RUNNING, over half an hour,it is still RUNNING.
 
i try to create a new job, but it shows that the new job was in queue.
 
how can i remove the RUNNING job?
 
Please help
Thank in advance
Minnan

zyuan1 · Answer

You TWA version must be earlier than 8.3 to accept multi-task.

Please try if this could work (copied from a 8.3 article, not sure if things changed.):

As a workaround to remove the running job

Access AnalyticsServer_DataThing
Execute DataThing.GetJobStatuses() service
- select the values infotable
- locate the RUNNING jobs and select the jobTypesWithId infotable
- note the jobid under fieldvalue
Stop ThingWorx Analytics Server
Start Zookeeper only
- On Windows, access Control Panel > Administartive Tools > Services and start service twas-zookeeper
- On linux execute systemctl start twas-zookeper
Execute <ThingWorxAnalyticsServer>/zookeeper/bin/zkCli.sh on linux or <ThingWorxAnalyticsServer>/zookeeper/bin/zkCli.bat on Windows
At the Zookeeper prompt, confirm jobs are listed with ls /twxml_job_queue/jobs
get the details of each job to confirm which one has the same jobId: get /twxml_job_queue/jobs/job_<id>
- in the output look for jobID and note the one that matches the output from DataThing.getjobstatuses()
delete the identified job: delete /twxml_job_queue/jobs/job<id>
stop zookeeper
- On Windows, access Control Panel > Administartive Tools > Services and stop service twas-zookeeper
- On linux execute systemctl stop twas-zookeper
Start ThingWorx Analytics Server
Access AnalyticsServer_DataThing and execute service DeleteJob and enter the jobID
Confirm with DataThing.getjobStatuses that the Running job is gone

Sign up

Please use your PTC eSupport account.

Welcome to the PTC Community

Please use your PTC eSupport account.