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remixed1231-Visitor
1-Visitor
November 6, 2018
Solved

How to stop different users logging in at the same time

I have set up Thingworx with forms login, some of my users have multiple logins, as they look after other users. If they happen to already be logged into a user account and then in the same browser login again, it causes issues with the sessions data which I store in the user extensions properties.

 

I need as way to stop multiple logins occur on the same browser, I would be happy of there was a way to know if a user was logged in already or not, so I could then redirect the user to the home page.

 

I have been trying to make changes to the FormLogin.jsp page, but have had no luck so far. Is there anything I can do to see if a user already logged in from the FormLogin.jsp page? Or any other suggestions on handling this situation?

wcuiAnswer
16-Pearl
November 11, 2018

Please check below online help and refer to Authenticator Sample Extension Configuration link 

You can implement your own logic to accpet or reject user sign-in

http://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx/LoginAuthenticators.html#wwID0EXZOY

 

Besides, you can use SecurityMonitor  to monitor user sign-in status. Below article introduced how to use it.

https://www.ptc.com/en/support/article?n=CS266487

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3 replies

posipova20-Turquoise
20-Turquoise
November 9, 2018

This wouldn't be possible without implementing custom authentication code.

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remixed1231-VisitorAuthor
1-Visitor
November 10, 2018

Where can I implement custom authentication code? I need to make sure that only one user is logged in at the same time, otherwise there will be issues with the user data being shared.

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wcui16-PearlAnswer
16-Pearl
November 11, 2018

Please check below online help and refer to Authenticator Sample Extension Configuration link 

You can implement your own logic to accpet or reject user sign-in

http://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html#page/ThingWorx/LoginAuthenticators.html#wwID0EXZOY

 

Besides, you can use SecurityMonitor  to monitor user sign-in status. Below article introduced how to use it.

https://www.ptc.com/en/support/article?n=CS266487

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