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Pratik_Aswale13-Aquamarine
13-Aquamarine
Nov 14, 2024 12:16 PM UTC
Question

how to upgrade Thingworx version from 9.5.4 to 9.6.0 using a War file?

Hello Developers,

 

I m trying to upgrade my running ThingWorxFoundationMSSQL-9.5.4-x64 on windows by using ThingWorx-Platform-Mssql-version-9-6-0 war file. I did all the steps which are mentioned on ptc page but it did not work. 

So can anyone please help me to upgrade Thingworx?

 

Thanks.

 

9 replies

Surya_Tiwari16-Pearl
16-Pearl
Nov 14, 2024 12:55 PM UTC

Hi @Pratik_Aswale  what steps are you following? and what error are you facing.

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Pratik_Aswale13-AquamarineAuthor
13-Aquamarine
Nov 15, 2024 4:25 AM UTC

hi @Surya_Tiwari I follow the steps from below link-

 

https://support.ptc.com/help/thingworx/platform/r9.6/en/index.html#page/ThingWorx/Help/Installation/Installation/manual_inplace_upgrade_windows_9_3.html#wwID0E5GUS

 

And after this all steps I restart tomcat but after few second it will automatically stop.

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Surya_Tiwari16-Pearl
16-Pearl
Nov 15, 2024 9:09 AM UTC

Hi @Pratik_Aswale  Can you share the logs here?

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PEHOWE17-Peridot
17-Peridot
Dec 6, 2024 2:36 PM UTC

Hello @Pratik_Aswale 

It appears that  your question, has received an answer.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,

pehowe

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PEHOWE17-Peridot
17-Peridot
Dec 23, 2024 4:57 PM UTC

Hello @Pratik_Aswale 
If you have succeeded in you upgrade, Please post the step you followed and issue which you resolved.
In checking the the logs it does appear that you need to update the version of Java to 11.0.22 for use with ThingWorx 9.6.0

Regards,

Pehowe

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