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Pratik_Aswale13-Aquamarine
13-Aquamarine
November 14, 2024
Question

how to upgrade Thingworx version from 9.5.4 to 9.6.0 using a War file?

  • November 14, 2024
  • 3 replies
  • 1563 views

Hello Developers,

 

I m trying to upgrade my running ThingWorxFoundationMSSQL-9.5.4-x64 on windows by using ThingWorx-Platform-Mssql-version-9-6-0 war file. I did all the steps which are mentioned on ptc page but it did not work. 

So can anyone please help me to upgrade Thingworx?

 

Thanks.

 

3 replies

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Surya_Tiwari16-Pearl
16-Pearl
November 14, 2024

Hi @Pratik_Aswale  what steps are you following? and what error are you facing.

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Pratik_Aswale13-AquamarineAuthor
13-Aquamarine
November 15, 2024

hi @Surya_Tiwari I follow the steps from below link-

 

https://support.ptc.com/help/thingworx/platform/r9.6/en/index.html#page/ThingWorx/Help/Installation/Installation/manual_inplace_upgrade_windows_9_3.html#wwID0E5GUS

 

And after this all steps I restart tomcat but after few second it will automatically stop.

S
Surya_Tiwari16-Pearl
16-Pearl
November 15, 2024

Hi @Pratik_Aswale  Can you share the logs here?

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PEHOWE17-Peridot
17-Peridot
December 6, 2024

Hello @Pratik_Aswale 

It appears that  your question, has received an answer.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,

pehowe

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PEHOWE17-Peridot
17-Peridot
December 23, 2024

Hello @Pratik_Aswale 
If you have succeeded in you upgrade, Please post the step you followed and issue which you resolved.
In checking the the logs it does appear that you need to update the version of Java to 11.0.22 for use with ThingWorx 9.6.0

Regards,

Pehowe

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