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1-Visitor
May 30, 2016
Question

I can't move to the next section on Connected devices tutorial

  • May 30, 2016
  • 6 replies
  • 2418 views

In the Application Tutorial of connected devices I just can't advance to the next section. I got a modal window that says Congrats! "Add and Bind Widgets" complete on the Title and

checkmarkYou just finished adding and binding the new widgets!

Now go ahead and view this Mashup as ServiceTech. You will need to open this Mashup in a new Incognito Window, and login as ServiceTech with "thingworx" as your password.

and I when I press "continue" the page does not advance. Any Idea on how can I move on to the next step?

    6 replies

    5-Regular Member
    June 1, 2016

    Wait, what do you mean hit continue? The bolded text says to open a mashup in a new incognito window. Did you try doing that? Or are you saying after you verify that works and click continue, it crashes?

    1-Visitor
    June 1, 2016

    Hello Tori Tielebein, I think I tried, but perhaps I'm doing something wrong. On the opening of the mashup on a incognito window I had never done it before, so probably there is the error.

    What I have done for opening the window on incognito as stated is, first to click on the button "View Mashup", then I copy the link from the address bar and then I paste it on a incognito window. The system prompts me for the user and password, so I enter "ServiceTech" for user and "thingworx" as a password. The mashup seems to work on the incognito window just fine, I see the machines, the trends, etc.

    Then I get back into the regular Thingworx composer with and without closing the mashup and I press (make click) over the big blue button called continue on the modal window

    thingworx help.png

    After doing it, the modal window (the white one with the button) simply closes, but I can't move to the next lesson, no matter what I do. The small tutorial window keeps it's place on the Click Save message and nothing loads. I tried it on Firefox and on Chrome just to be sure, and both shared the same behaviour.

    5-Regular Member
    June 1, 2016

    Did you try leaving and re-entering the tutorial? You should be able to skip ahead to where you left off. The next button on the small tutorial window does nothing also? What happens when you refresh the page?