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17-Peridot
August 2, 2021
Question

Idle Session Timeout

  • August 2, 2021
  • 1 reply
  • 1466 views

In Thingworx version 8.4.4, Idle Session Timeout (min) can be set up to 1440 minutes (24 hours)?

1 reply

17-Peridot
August 2, 2021

According to this answer "... you could set it to a very long time", so there should be no problem setting it to 1440 minutes.

17-Peridot
August 4, 2021

I figured out that till 8.5.5 versions, idle timeout is not working if we set the time more than 30 mins. And that bug got fixed in 8.5.6 it seems. So my version is 8.4.2. That is the reason i asked whether the version 8.4.2 will work if it set more than 30 mins or not?? This version is also having bug or not? 

Support
August 12, 2021

Hi @AP_9587236.

 

ThingWorx 8.4.4 is no longer supported.  It's recommended that you upgrade. ThingWorx 8.5 is currently supported but that support ends on September 26, 2021, therefore, you should consider one of the 9.x releases.  The latest is 9.2.1.

 

Regards.

 

--Sharon