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12-Amethyst
May 10, 2023 9:49 AM UTC
Question

Import Building Block Extension Error

Hello 

 

I am trying to import building blocks in my ThingWorx but can not successfully import getting 

another extension like mail extension imported successfully. anyone can help me?

 

Thanks

 

7 replies

17-Peridot
May 10, 2023 10:44 AM UTC

Please share your application logs. Should be some dependency or build version compatibility issue while import

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12-Amethyst
May 10, 2023 11:02 AM UTC

hi @TanmeyTWX 

 

in application logs, not any new log is displayed like an error or warning

 

in ss all logs was old log  

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17-Peridot
May 10, 2023 12:42 PM UTC

Need Application and error logs from Tomcat directory. You can find it in below path at your machine.

Program Files--Apache Tomcat -- Logs-- Application and error logs.

 

Please attach those logs file here.

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