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1 reply

22-Sapphire I
June 28, 2021

Looks like you may be on the latest version of Thingworx a 9.x version.

This requires both a Major and Minor version to be specified in the metadata.xml file for the extension.

Likely adding a minor version in the xml will allow import.

15-Moonstone
June 28, 2021

Hello @PaiChung ,

Thank you for your response. I am using Thingworx 8.4.3. I am trying to understand Analytics Builder concept and for that I want to import a data file. I have CSV parser extension 4.0.1. Do I need to update CSV extension? 

 

 

 

Thank you!

17-Peridot
June 28, 2021

@MM_9023322 ,

 

Analytics Builder 8.4 is no longer in support -- and in order to use Analytics Builder you will need a fully functional and deployed ThingWorx Analytics Server. Latest version is 9.2

 

I'm not sure what the CSV Parser is, but that is not an independent component to use Analytics Builder.

 

You can obtain the latest in support packages on the PTC Support Site: https://support.ptc.com/

 

Product Support Calendar can be found here: http://support.ptc.com/cs/product_calendar/PTC_Product_Calendar.htm#RANGE!A500

 

Regards,

 

Neel