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Madavan11-Visitor
1-Visitor
Feb 26, 2018 2:25 PM UTC
Solved

Import Failed

Hi ,

 

        I am using thing worx developer trail version. I am trying to upload the lab files downloaded from the developer thing worx .com. The "ThingworxFundamentalpreloaddata.json" entities files are not getting imported . i am getting error as "Internal error: java.lang.Exception: Import Failed: Allowable limit for licensed feature User is reached "

 

Kindly guide me to overcome this issue.

 

Thanks,

Madavan

wcuiAnswer
16-Pearl
Mar 20, 2018 4:50 AM UTC

About the " The LAB files exceed the limitations for users (8) set on our trials" , ThingWorx Trials has user creation limit of 8 while LAB files from the training classes will try creating more than 8 users.
So the error happened because during importing more than 8 users be created and that overreached the limit.

 

You can check user limit of your TWX instance as below.
1. Open following page.
     Monitoring -> Subsystems -> Licensing Subsystem Settings
2. Check "AvailableFeatureCount" of row  with "FeatureName : twx_named_user"
     TotalFeatureCount means user limit, AvailableFeatureCount mean how many available are left.

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5 replies

jebeck5-Regular Member
5-Regular Member
Feb 26, 2018 5:43 PM UTC

The trial editions are capped at 150 Things.  It looks like you have reached that limit.  How many things do you currently have?  You can identify in Composer.

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Madavan11-VisitorAuthor
1-Visitor
Feb 27, 2018 1:01 PM UTC
Hi Team
 
 
                I haven't created any new things in trail version .The first activity am doing in trail version is "Trying to import ThingWorxFundamentalsPreloadEntities.xml from PrecisionLMS LAB files. "
 
 
               Kindly guide me to overcome this issue and help me to start my learning in thing worx.
 
               Thanks In Advance !
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jebeck5-Regular Member
5-Regular Member
Feb 27, 2018 2:11 PM UTC

At this time, the ThingWorx Trials from the Developer Portal will not be able to import the LAB files from the training classes.  The LAB files exceed the limitations for users (8) set on our trials.

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Madavan1-Visitor
1-Visitor
Mar 1, 2018 7:37 AM UTC

Hi Team,

 

Can you briefly explain about this setting " The LAB files exceed the limitations for users (8) set on our trials" ?

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wcui16-PearlAnswer
16-Pearl
Mar 20, 2018 4:50 AM UTC

About the " The LAB files exceed the limitations for users (8) set on our trials" , ThingWorx Trials has user creation limit of 8 while LAB files from the training classes will try creating more than 8 users.
So the error happened because during importing more than 8 users be created and that overreached the limit.

 

You can check user limit of your TWX instance as below.
1. Open following page.
     Monitoring -> Subsystems -> Licensing Subsystem Settings
2. Check "AvailableFeatureCount" of row  with "FeatureName : twx_named_user"
     TotalFeatureCount means user limit, AvailableFeatureCount mean how many available are left.

Translate
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