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M
Mr_Henry_M1-Visitor
1-Visitor
June 10, 2018
Solved

Import issues

  • June 10, 2018
  • 1 reply
  • 1814 views

When I try to import any extension to Thingworx, this error appears. What's the problem?

 

Error.png

Best answer by mnarang

The metadata should be immediately under the zip which you are trying to import .I have corrected your attached zip and you can try to import this one (The one which I am attaching in this reply). 

1 reply

M
mnarang5-Regular Member
5-Regular Member
June 11, 2018

Are you importing the right zip file? Sometime what happens is ,the extension which is downloaded from Marketplace contains zip extension inside the main downloaded zip file .So just verify that the zip which you are trying to import contains a metadata file immediately inside that .

M
Mr_Henry_M1-VisitorAuthor
1-Visitor
June 11, 2018

Thanks for the answer.

 

Well, if I'm trying to import such zip (inner or external and with metadata-file in each case) it writes "Extension must have a metadata.xml file", although these folders actually contain metadata-file. So maybe I'm trying to import wrong zip (or wrong kind of archive?) anyway.

 

For example, there is a zip-file with extension like that. Into which folder should I paste a metadata-file for further importing as archive? Could you suggest, please?

M
mnarang5-Regular MemberAnswer
5-Regular Member
June 11, 2018

The metadata should be immediately under the zip which you are trying to import .I have corrected your attached zip and you can try to import this one (The one which I am attaching in this reply). 

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