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17-Peridot
June 23, 2021
Solved

importing project

  • June 23, 2021
  • 1 reply
  • 3211 views

As the project has 1000 entities, we exporting and importing using source control entities. The import is failed. The only error in application log is "Import Entities error: java.lang.Exception: Import Failed: PDFExport", "Unable to process import: PDFExport".

PDFExport is a Resource, why this needed for importing project? even import failed if i try importing PDFExport resource. 

Best answer by slangley

Hi @AP_9587236.

 

Are you importing the extension as a file or an extension?  You should first import the PDF Extension (selecting the Extension) option.  Then you should be able to import your project.

 

If you are unable to resolve this, we can open a case assuming you have support.

 

Regards.

 

--Sharon

1 reply

16-Pearl
June 23, 2021

Hi,

 

Did you imported PDF extension before import the source code? You have to import the extension first.

 

Regards,

Latha

17-Peridot
June 24, 2021

Can you please give me a link to download PDF Extension? What file it is? 

17-Peridot
June 29, 2021

I didnt get in PTC Marketplace.