Skip to main content
AP_958723617-Peridot
17-Peridot
Jun 23, 2021 9:41 AM UTC
Solved

importing project

As the project has 1000 entities, we exporting and importing using source control entities. The import is failed. The only error in application log is "Import Entities error: java.lang.Exception: Import Failed: PDFExport", "Unable to process import: PDFExport".

PDFExport is a Resource, why this needed for importing project? even import failed if i try importing PDFExport resource. 

slangleyAnswer
Support
Jul 15, 2021 8:01 PM UTC

Hi @AP_9587236.

 

Are you importing the extension as a file or an extension?  You should first import the PDF Extension (selecting the Extension) option.  Then you should be able to import your project.

 

If you are unable to resolve this, we can open a case assuming you have support.

 

Regards.

 

--Sharon

View in thread

9 replies

vi116-Pearl
16-Pearl
Jun 23, 2021 10:40 AM UTC

Hi,

 

Did you imported PDF extension before import the source code? You have to import the extension first.

 

Regards,

Latha

Translate
AP_958723617-PeridotAuthor
17-Peridot
Jun 24, 2021 1:13 PM UTC

Can you please give me a link to download PDF Extension? What file it is? 

Translate
AP_958723617-PeridotAuthor
17-Peridot
Jun 29, 2021 4:45 AM UTC

I didnt get in PTC Marketplace. 

Translate
Terms & ConditionsAccessibility statement