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Hrishabh.Sharma13-Aquamarine
13-Aquamarine
Sep 23, 2024 5:40 AM UTC
Solved

Inherited subscription is not working in thingworx

I inherited a subscription from thing shape to thing and event is "AnyAlert". but the subscription is not invoking code, which i written in subscription.
Thingworx version, which i using:--- ThingWorx 9.3.16-b2636 

Can anyone assist me to resolve this issue.


Hrishabh Sharma

Rocko
RockoAnswer
19-Tanzanite
Sep 23, 2024 6:44 AM UTC

-Check the logs for messages that the subscription couldn't be executed, some queue is full or similar.

-Check the alert is working by looking into the Alert Summary (Monitoring)

-Check the subscription is active (Subscription Info>Active)

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4 replies

Rocko
Rocko19-TanzaniteAnswer
19-Tanzanite
Sep 23, 2024 6:44 AM UTC

-Check the logs for messages that the subscription couldn't be executed, some queue is full or similar.

-Check the alert is working by looking into the Alert Summary (Monitoring)

-Check the subscription is active (Subscription Info>Active)

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Hrishabh.Sharma13-AquamarineAuthor
13-Aquamarine
Sep 27, 2024 7:22 AM UTC

Issue resolved.

 

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VladimirRosu_11662719-Tanzanite
19-Tanzanite
Oct 2, 2024 11:08 AM UTC

Hi @Hrishabh.Sharma 

For the benefit of others who might encounter the same situation, could you please detail what was the issue and how you resolved it?

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