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RyanInterstates4-Participant
4-Participant
July 7, 2020
Solved

iPad Tool Tip Issue

  • July 7, 2020
  • 1 reply
  • 2056 views

When a user clicks an option on a drop down on a mashup when using an iPad , the tool tip appears at the top left corner. (see image) This only seems to be an issue with drop downs. Tool tips appear to work currently on other widgets using the iPad.

Any fixes? I need tool tips to function, so I can't hide them.  

Best answer by slangley

Hi @RyanInterstates.

 

We have continued to address some of the  iOS related issues in the last few releases, but significant changes have been made in ThingWorx 9.0.  Which version are you running?

 

Please note too that iOS updates often break functionality that was previously working as expected.  If you're not on the latest iOS release, it's recommended that you upgrade.

 

Regards.

 

--Sharon

1 reply

S
slangleyCommunity ManagerAnswer
Community Manager
July 9, 2020

Hi @RyanInterstates.

 

We have continued to address some of the  iOS related issues in the last few releases, but significant changes have been made in ThingWorx 9.0.  Which version are you running?

 

Please note too that iOS updates often break functionality that was previously working as expected.  If you're not on the latest iOS release, it's recommended that you upgrade.

 

Regards.

 

--Sharon

R
RyanInterstates4-ParticipantAuthor
4-Participant
July 9, 2020

Sharon,

Thank you for the speed response. The version I am running is 8.3.1.  I will have to find if I have the current release of iOS running on the iPad, if not I will update it.

 

Thanks

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