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Preet981-Visitor
1-Visitor
July 15, 2020
Solved

Is Raspberry Pi 4 working with thingworx?

Hello,

 

I am using guide for connecting Raspberry Pi 4 to thingworx. But thingworx is not updating value from raspberry pi 4. It is remaining on zero even after showing in raspberry pi 4 terminal that all 3 properties are updated. Please help me to solve this probelm. Is it problem with raspberry pi 4 or what??

 

Thanks,

Preet

slangleyAnswer
Support
July 16, 2020

Hi @Preet98.

 

For troubleshooting this issue:

  • Can you browse to the ThingWorx server from a laptop?  Can you browse to the ThingWorx server from the Raspberry Pi itself?
  • Did you update the config.json file with the ThingWorx server URL and an AppKey generated by the TWX server? Are both the EMS and LSR running at the same time?
  • Do you see any errors when starting the EMS and LSR?


If these steps do not help to pinpoint the cause of the issue, please upload the config.json and config.lua file and the log of messages when starting these two processes.

 

Regards.

 

--Sharon

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2 replies

slangleyCommunity ManagerAnswer
Support
July 16, 2020

Hi @Preet98.

 

For troubleshooting this issue:

  • Can you browse to the ThingWorx server from a laptop?  Can you browse to the ThingWorx server from the Raspberry Pi itself?
  • Did you update the config.json file with the ThingWorx server URL and an AppKey generated by the TWX server? Are both the EMS and LSR running at the same time?
  • Do you see any errors when starting the EMS and LSR?


If these steps do not help to pinpoint the cause of the issue, please upload the config.json and config.lua file and the log of messages when starting these two processes.

 

Regards.

 

--Sharon

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slangleyCommunity Manager
Support
July 24, 2020

Hi @Preet98.

 

If the previous response led to a solution to your problem, please mark it as the Accepted Solution for the benefit of others with the same issue.

 

Thank you for your participation in our community!

 

Regards.

 

--Sharon

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