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eyli14-Alexandrite
14-Alexandrite
February 21, 2020
Solved

Is that correct that some Thingworx services stopped?

  • February 21, 2020
  • 5 replies
  • 1836 views

I have Thingworx 8.4 installed on a Windows server machine and it looks works fine. But I noticed some services stopped. I have attached the screen shot with these services. Can anyone help explain if this is acceptable?

Best answer by raluca_edu

Hi,

 

It depends how you installed Thingworx.

Usually , if Tomcat and DB is stopped, Thingworx would not work.

Try to refresh services, are these really corresponding to your Platform?

Please check/attach Application.log to look for potential errors.

 

Thanks,

Raluca Edu

5 replies

raluca_edu
raluca_edu17-PeridotAnswer
17-Peridot
February 24, 2020

Hi,

 

It depends how you installed Thingworx.

Usually , if Tomcat and DB is stopped, Thingworx would not work.

Try to refresh services, are these really corresponding to your Platform?

Please check/attach Application.log to look for potential errors.

 

Thanks,

Raluca Edu

    E
    eyli14-AlexandriteAuthor
    14-Alexandrite
    February 25, 2020

    Thanks for response. Yes that's what I am using. I installed Thingworx foundation at first. Then I installed Thingworx for Manufacturing Application. 

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