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NF_111606144-Participant
4-Participant
Jan 7, 2025 10:38 AM UTC
Solved

Issue in updating http to https thingworx url using self-signed certificate

Hello All,

 

I am tring to update my local Thingworx instance with SSL (self-signed certificate) using the article

 

Getting the error as "unable to load security provider" in Tomcat log, and Thingworx URL not loading as well.

 

Thanks!

Surya_TiwariAnswer
16-Pearl
Jan 7, 2025 1:13 PM UTC

Hi @NF_11160614   Can you take a look at the below article?

https://www.ptc.com/en/support/article/CS410003

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2 replies

Surya_Tiwari16-PearlAnswer
16-Pearl
Jan 7, 2025 1:13 PM UTC

Hi @NF_11160614   Can you take a look at the below article?

https://www.ptc.com/en/support/article/CS410003

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    NF_111606144-ParticipantAuthor
    4-Participant
    Jan 8, 2025 9:10 AM UTC

    Thank you @Surya_Tiwari  for your reply,

     

    This issue is now resolved. I think I missed some configuration in the server.xml file. I reinstalled the Thingworx and followed the instructions in article  CS193947,which worked for me.

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