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6-Contributor
April 29, 2021
Solved

Issue when login again in thingworx

  • April 29, 2021
  • 1 reply
  • 3570 views

When I login again after logging out, even though I entered the correct ID and password,
I cannot login and the login pop-up keeps popping up.
This doesn't happen the first time I log in, it only occurs when I login again. Is this a bug?
I guess it might be a session problem.
If this happened and you solved it, please answer me.
I used thingworx 8.5

Best answer by yhan

Hi @YC_9410522 

 

You are right, I encountered the same symptom as you, please refer to PTC article CS253747.

As another workaround for HTTP, refresh the Thingworx page and then try to re-login.

 

Thanks,

/Yoyo

1 reply

yhan17-PeridotAnswer
17-Peridot
April 29, 2021

Hi @YC_9410522 

 

You are right, I encountered the same symptom as you, please refer to PTC article CS253747.

As another workaround for HTTP, refresh the Thingworx page and then try to re-login.

 

Thanks,

/Yoyo

6-Contributor
April 30, 2021

thanks a lot!