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1-Visitor
November 22, 2018
Question

Issue with collection widget in Thingworx 8.3.3

  • November 22, 2018
  • 1 reply
  • 1407 views

We have been facing issue with Thingworx collection widget where the cells do not appear even when data is returned by the service. However this issue happens very intermittently and when it occurs this is the exception thrown by the widget. On refresh or calling the service again the cells reappear.

 

Combined.8.3.3-b937.20181015.105723.00286.js:130014 Uncaught TypeError: Cannot read property '_BMCollectionViewInfoTableIndex' of undefined
at TW.Runtime.Widgets.collection.updateThingworxSelection (Combined.8.3.3-b937.20181015.105723.00286.js:130014)
at TW.Runtime.Widgets.collection.collectionViewDidSelectCellAtIndexPath (Combined.8.3.3-b937.20181015.105723.00286.js:129904)
at BMCollectionView.set selectedIndexPaths [as selectedIndexPaths] (Combined.8.3.3-b937.20181015.105723.00286.js:126849)
at Object.completionHandler (Combined.8.3.3-b937.20181015.105723.00286.js:129024)
at animationOptions.complete (Combined.8.3.3-b937.20181015.105723.00286.js:127653)
at Combined.8.3.3-b937.20181015.105723.00286.js:118593

 

 

Wanted to confirm if this known bug in the widget

 

 

1 reply

20-Turquoise
November 29, 2018

Does this happen in a different browser? Is it reproducible outside of your specific mashup?

if you could provide steps or the export of the problematic entities, it would be very helpful.

Thanks!

Support
December 5, 2018

Hi @vkoneri.

 

Just checking to see if you had found a solution to your issue.  If so, we would love for you to post it here for the benefit of others using the Community.

 

Regards.

 

--Sharon