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SD_101344974-Participant
4-Participant
March 28, 2025
Solved

Issue with Scheduler Time Update Not Reflecting in Production

  • March 28, 2025
  • 2 replies
  • 565 views

I recently updated the scheduler time in our development environment, but the changes have not been reflected in the production environment.

 

What is the reason this ?How can I track the issue.

Best answer by nmutter

how is the sync process between DEV and PROD? not sure why you expect a change done in DEV should change something in PROD?

 

General Info: Scheduler from an extension will not override its settings when importing a new version with a new schedule. The scheduler settings are stored in a configuration table of the Scheduler-Thing. Which has the same behavior like other configuration tables. Also see https://www.ptc.com/en/support/article/CS392575 regarding the Configuration-table behavior.

2 replies

N
nmutter16-PearlAnswer
16-Pearl
March 28, 2025

how is the sync process between DEV and PROD? not sure why you expect a change done in DEV should change something in PROD?

 

General Info: Scheduler from an extension will not override its settings when importing a new version with a new schedule. The scheduler settings are stored in a configuration table of the Scheduler-Thing. Which has the same behavior like other configuration tables. Also see https://www.ptc.com/en/support/article/CS392575 regarding the Configuration-table behavior.

    T
    TonyZhang16-Pearl
    16-Pearl
    April 8, 2025

    Hi @SD_10134497 ,

    It appears that a response to this post answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

    In the event that this response did not answer your question, please post your current status so that we can continue to support.

    Thanks for using the PTC Community!

    Regards,

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