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LM_105033371-Visitor
1-Visitor
November 23, 2022
Solved

Kepserver User Manager credentials

  • November 23, 2022
  • 2 replies
  • 4676 views

Hi, I tried doing the same and was able to reset the password and user. But it still does not do anything and does not let me access the settings to activate the "Interactive" mode. My intention is to do DDE from/to an Excel sheet as well. 

I must say that my Kepserver install is  still a DEMO. Is this the reason why it won't let me? 

 

In addition, Can you provide DETAILED instructions to use the Excel RTD function? ProgID name, Server Name (location), and the nomenclature for the specific items. An example would be very nice to have. 

 

All the above is me testing with the DEMO before deciding to License.

Thanks in advance

Best answer by CM_10433412

The Demo period use does not affect the ability to make changes to the KEPServerEX settings. You may need to perform the uninstall again if you are still seeing the dialog box requesting a username and password to access the KEPServerEX Administration. The uninstall will need to be done by rerunning the KEPServerEX install .exe; selecting "Remove" and completing the wizard. You will then be able to re-install KEPServerEX and either set a new password or check the box during the install options to not have to use a password to access the Administration. 

 

Here are two links to the Kepware Knowledge Base Articles to assist with the KEPServerEX to Excel connection:

 

https://www.ptc.com/en/support/article/CS281791

https://www.ptc.com/en/support/article/CS278654

 

You should be able to use MyKepware login credentials to access the articles. If additional assistance is needed; you should open up a support case. Here a link to the MyKepware portal where cases can be created.

 

https://my.kepware.com/s/login/

 

 

2 replies

S
Sathya9-Granite
9-Granite
November 29, 2022

Hey,

Please once go through the attached detailed guide for more clarity.

hope this will help you to connect MS Excel with KS

 

Thanks,

Sathya

    C
    CM_104334127-BedrockAnswer
    7-Bedrock
    December 7, 2022

    The Demo period use does not affect the ability to make changes to the KEPServerEX settings. You may need to perform the uninstall again if you are still seeing the dialog box requesting a username and password to access the KEPServerEX Administration. The uninstall will need to be done by rerunning the KEPServerEX install .exe; selecting "Remove" and completing the wizard. You will then be able to re-install KEPServerEX and either set a new password or check the box during the install options to not have to use a password to access the Administration. 

     

    Here are two links to the Kepware Knowledge Base Articles to assist with the KEPServerEX to Excel connection:

     

    https://www.ptc.com/en/support/article/CS281791

    https://www.ptc.com/en/support/article/CS278654

     

    You should be able to use MyKepware login credentials to access the articles. If additional assistance is needed; you should open up a support case. Here a link to the MyKepware portal where cases can be created.

     

    https://my.kepware.com/s/login/

     

     

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