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AE_96994651-Visitor
1-Visitor
November 9, 2020
Question

Kepware server Tag value is not updated in Thingworx

  • November 9, 2020
  • 1 reply
  • 9243 views

Hi team,

 

I just started using Thinkworx and I am trying to get all the tags from Kepware Server to a Thingworx Foundation. But Kepware tag value is not updated in Thingworx Foundation. When I refresh "Industrial Thing" in Thingworx, the value is not updated.

Kepware Server version: 6.9

Thingworx Foundation Version: 9  

 

I was referred to the following guidelines.

 

https://developer.thingworx.com/en/resources/learning-paths/connect-and-monitor-plant-equipment/connect-kepware-server-thingworx-guide/bind-industrial-tag

 

https://community.ptc.com/t5/ThingWorx-Developers/How-do-I-simulate-random-tag-values-against-a-device-in-kepware/td-p/545582

 

In OPC Quick Client, Tag values are updated.

 

And one more thing. When I startup the Kepware server, it shows one info as "The specified account does not exist". I have attached the log details image file.

 

 

    1 reply

    C
    Ciprian-Traian5-Regular Member
    5-Regular Member
    November 9, 2020

    Hello @AE_9699465,

     

    Can you check the logs on ThingWorx side for any issues with the connectivity. You can look into the ApplicationLog for any info.

    Can you check the remote bindings in the manage bindings for the properties in the "Industrial Thing" ? You can redo the bindings or check the name of the tags.

     

    Hope it helps,

     

     

    A
    AE_96994651-VisitorAuthor
    1-Visitor
    November 9, 2020

    Hi , 

    I have checked logs in Thingworx. The following message is printed in the "ApplicationLog" file.

     

     [L: ERROR] [O: c.t.w.p.APIProcessor] [I: ] [U: ExampleUser] [S: ] [P: ] [T: WSExecutionProcessor-14] Unable to dispatch [ uri = /Things/IndConn_Server1/Services/BulkLog/]: Entity IndConn_Server1 does not exist or is not yet associated with a Thing


     [L: ERROR] [O: c.t.s.s.w.p.WSExecutionInstance] [I: ] [U: ExampleUser] [S: ] [P: ] [T: WSExecutionProcessor-14] error executing APIRequest Message: Entity IndConn_Server1 does not exist or is not yet associated with a Thing, sending ERROR ResponseMessage to caller!

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