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SriH10-Marble
10-Marble
November 10, 2021
Solved

License upgradation

  • November 10, 2021
  • 2 replies
  • 1392 views

Hi,

 

We have installed a demo application, which comes with bundled packages. The startThingworx.bat needs to be runned to start the thingworx instance containing the demo application.

 

Currently the instance license is getting expired and we downloaded the license file and replaced it in place of existing license.bin.

Ran AcquireLicense in LicenseAndSubsystems and we are getting the output as  : [object ProgressEvent] and the istance is not running. I even tried renaming the licence file to  license_capability_response.bin, but its not working.

 

Regards.

Best answer by SriH

Hi Sharon,

 

Ya, I took care of those points.

Actually there was an another thingworx instance running on its own Apache tomcat server on the same system. This was creating a problem during license upgraded.   

 

 

Regards,

 

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
November 10, 2021

"Transition from ThingWorx Trial Version to Production": https://developer.thingworx.com/resources/guides/trial-to-production-transition 

S
slangleyCommunity Manager
Support
November 15, 2021

Hi @SriH.

 

When you replaced the existing license.bin file, did you rename it to license_capability_response.bin?  Also, do you have any other .bin files in \ThingworxPlatform?  If so, those need to be removed.

 

Regards.

 

--Sharon

    S
    SriH10-MarbleAuthorAnswer
    10-Marble
    December 13, 2021

    Hi Sharon,

     

    Ya, I took care of those points.

    Actually there was an another thingworx instance running on its own Apache tomcat server on the same system. This was creating a problem during license upgraded.   

     

     

    Regards,

     

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