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MA873117416-Pearl
16-Pearl
March 12, 2025
Solved

Loading Spinner Not Visible in Data Export Widget

  • March 12, 2025
  • 1 reply
  • 913 views

Hello Community,

I am experiencing an issue with the Data Export Widget when exporting an Excel file with data. Although I see the showDataLoading property in the widget, which states that it displays a spinning icon when data is loading, I am unable to see the spinner in action.

Could anyone provide insights on why this might be happening and if there are any specific configurations required to enable it?

I would appreciate your guidance on this.

Thank you!

Best answer by MA8731174

Hi Tony,

Ah, I see! So the loading indicator is only applicable to the button label if it is dynamically set. That clarifies the behavior.

 

To address this, I implemented an alternative approach in the Mashup to display the download status when the user clicks the "Export" button to export a CSV file.

I achieved this by creating two expressions—one for true and one for false—and using a router to toggle the download status indicator. The status is shown while the export is in progress and disappears once the file has been successfully downloaded. With status i meant to have an extra label which displays text DOWNLOADING... and then it goes away.

 

This workaround effectively provides users with real-time feedback on the download process.

Thanks for your insights!

1 reply

T
TonyZhang16-Pearl
16-Pearl
March 14, 2025

Hi @MA8731174

 

Yes, that property is very confusing. 

Data Export Widget is a button after all and that property probably means a loading icon will be displayed if anything that is required to display this button is still loading (for example when the label is not ready... which is kinda impossible since the label property is not bindable to a service)

See article CS392334

 

Also see articles CS226059 and CS432221 which suggest that this function is not available in ThingWorx, status message can be an easy workaround if that's acceptable.

 

    M
    MA873117416-PearlAuthorAnswer
    16-Pearl
    March 14, 2025

    Hi Tony,

    Ah, I see! So the loading indicator is only applicable to the button label if it is dynamically set. That clarifies the behavior.

     

    To address this, I implemented an alternative approach in the Mashup to display the download status when the user clicks the "Export" button to export a CSV file.

    I achieved this by creating two expressions—one for true and one for false—and using a router to toggle the download status indicator. The status is shown while the export is in progress and disappears once the file has been successfully downloaded. With status i meant to have an extra label which displays text DOWNLOADING... and then it goes away.

     

    This workaround effectively provides users with real-time feedback on the download process.

    Thanks for your insights!

      T
      TonyZhang16-Pearl
      16-Pearl
      March 14, 2025

      Hi @MA8731174 

       

      Great, that's a brilliant workaround! Thanks for sharing!

       

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