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sabharees15-Moonstone
15-Moonstone
September 28, 2022
Solved

Mail extension with modern authentication type

  • September 28, 2022
  • 2 replies
  • 1784 views

We all know that Microsoft is going to deprecate the Basic authentication mechanism effectively from Oct 1st. This has been used by the mail server thing to publish emails. 

 

https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online

 

So, Now what will be the workaround, or does PTC Thingworx has any other alternative to publish emails with modern authentication ?? 

    Best answer by slangley

    Hi @sabharees @nmutter

     

    With last week's release of ThingWorx 10.0, ThingWorx Mail extension 5.0 was released to add OAuth support for Google and Azure.   This update can be found on the PTC Download site under ThingWorx Foundation.  Refer to the ThingWorx 10.0 Help Center for more information.

     

    If you feel your inquiry has now been satisfied, please mark this response as the Accepted Solution for the benefit of others in the community.

     

    Regards.

     

    --Sharon

     

    2 replies

    S
    slangleyCommunity Manager
    Community Manager
    December 14, 2022

    Hi @sabharees.

     

    This concern has been reported to R&D and we are waiting for feedback.  As new information becomes available we will be making updates to this article.

     

    Regards.

     

    --Sharon

    S
    slangleyCommunity Manager
    Community Manager
    January 16, 2025

    Hi @sabharees 

     

    Just an update....

     

    Plans are currently in place to provide a fix for this issue later this year.

     

    I will continue to monitor for updates and advise if anything changes.

     

    Regards.

     

    --Sharon

      N
      nmutter16-Pearl
      16-Pearl
      April 25, 2025

      Just reminder for the community as well: If you use exchange and Mail extension you will need to get active until 09.25: "During September 2025, we will remove support for Basic auth with the Client Submission (SMTP AUTH) endpoints" - https://techcommunity.microsoft.com/blog/exchange/exchange-online-to-retire-basic-auth-for-client-submission-smtp-auth/4114750

      (I'll create a ptc case for our usage)

        S
        slangleyCommunity Manager
        Community Manager
        April 30, 2025

        Hi @sabharees @nmutter 

         

        The update is scheduled for release 10.0 targeted for June.

         

        Regards.

         

        --Sharon

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