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14-Alexandrite
July 9, 2021
Question

Mailserver Thing

  • July 9, 2021
  • 2 replies
  • 1368 views
[message: Unable to Invoke Service SendMessage on EmailAlertsThing : Could not connect to SMTP host: smtp.gmail.com, port: 25]
 
 
Getting the above error when trying to run sendmessage service .
 
Please help me!

2 replies

16-Pearl
July 12, 2021

@KN_9954684 

 

Please check the smtp ports they may be blocked at firewall/network level. Simple way to verify it, is telnet to smtp server,

telnet smtp.domain.com <port#>

14-Alexandrite
July 12, 2021

Tried the above command but it shows blank screen

16-Pearl
July 12, 2021

Please share the screenshot of the blank screen you are getting.

16-Pearl
July 12, 2021

Hello @KN_9954684 

 

Are you using the following configuration on mail thing?

  • Use SSL:-Yes
  • Use TLS:- No
  • POP3 Server Port:-995
  • POP3 Server:-POP.gmail.com
  • SMTP Server Port:-465
  • SMTP Server:-SMTP.gmail.com

PLease share some screenshots to help us understand it more.

 

Thanks

Om Dukiya