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ketanaga1-Visitor
1-Visitor
June 29, 2020
Solved

Mashup Design

Hi All

 

My Mashup Design page is stuck on loading loop. Although I am able to preview and view my Mashup but not able to open the Design page.

Is there a way around it, need help

 

Ketan

VladimirRosu_116627Answer
19-Tanzanite
June 30, 2020

Can you please add the ThingWorx version you are using (including patch number) and browser name and version?

If you clear the cache / open a private window, is this happening again?

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4 replies

VladimirRosu_11662719-TanzaniteAnswer
19-Tanzanite
June 30, 2020

Can you please add the ThingWorx version you are using (including patch number) and browser name and version?

If you clear the cache / open a private window, is this happening again?

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    ketanaga1-VisitorAuthor
    1-Visitor
    June 30, 2020

    Hi

     

    Clearing the cache worked, but its strange never happened before. What could possibly be the reason behind it?

     

    -Ketan

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    VladimirRosu_11662719-Tanzanite
    19-Tanzanite
    June 30, 2020

    It never happened for me before, so we're in the same boat.

    I don't really know the reason, but from time to time, very rarely though I see such behavior also in other websites.

    I might have been that the browser would corrupt the cache on close from time to time...who knows.

     

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