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arunrajput1-Visitor
1-Visitor
July 30, 2020
Question

Mashup Design is not working

After creating and saving Mashup when i click on Design its keep on loading ,i wait 15-20 mins but it is not coming up. Could you please guide me how can i resolve the issue.

5 replies

slangleyCommunity Manager
Support
July 30, 2020

Hi @arunrajput.

 

Are you able to edit any existing mashups?  Which version of ThingWorx are you running?

 

This issue can be caused by an incompatible extension.  Have you installed any custom extensions recently or downloaded any extensions from github?

 

Regards.

 

--Sharon

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arunrajput1-VisitorAuthor
1-Visitor
July 31, 2020

Hi,

 

This is a fresh installation & I am using ThingWorx 8-4-8.

After Updating the license , I create the mashup for the first time .Everything is working fine except this design tab.

I Haven't  installed any custom extensions or downloaded any extensions from github .

 

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