Skip to main content
B
bramleyt1-Visitor
1-Visitor
February 21, 2019
Question

Mashup doesn't save, even though "save successful" message is shown

  • February 21, 2019
  • 2 replies
  • 1845 views

Several times while developing my mashup, after hitting save I notice that it doesn't actually save my changes - the runtime view isn't updated, yet I still get the "Save successful" message.

I investigated the problem, and found my changes aren't even being sent to the server: I looked at network traffic in Chrome dev tools, the PUT http://<server>/Thingworx/Mashups/<mashupName>?reason= req request, mashupContent in the JSON payload is the old content, without my changes.

I tried to export my changes, and the xml download also doesn't include my changes.

I look at 'change history', and no entry for my change.

With no way to persist my changes, I reloaded the page, made the changes again, tried to save, and again had the same problem. Tried a new tab, new window, etc. The only way to fix it was to log out and back in again. This has now happened twice in 2 days.

 

Separately, I have also previously had the problem where I get an error saving, with the error box displaying:

, status: "", message: ""

. When this happens, there actually is no network request in Chrome dev tools. It only works on the second try (when there is a request to PUT http://<server>/Thingworx/Mashups/<mashupName>?reason= req shown).

 

Chrome 72.0.3626.109

Windows 10

Thingworx 8.3.4-b993, running on my own server

Using the new composer.

    2 replies

    L
    lhughes-25-Regular Member
    5-Regular Member
    February 21, 2019

    Hello Bramley,

     

    Just for testing purposes, have you tested this issue on a different browser or a different system that can connect to your Thingworx server?

     

    Just for your reference:
    Thingworx Compatibility Matrix

     

    Louis

    S
    slangleyCommunity Manager
    Support
    March 14, 2019

    Hi @bramleyt.

     

    If the previous response from @lhughes-2 helped to solve your problem, please mark it as the Accepted Solution for the benefit of others with the same question.  Or, if you found a different solution, please post it here and mark that as the Accepted Solution.

     

    Regards.

     

    --Sharon

    B
    BennyB16-Pearl
    16-Pearl
    March 15, 2019

    Hi,

     

    I have the same issue but observe it the first time. It seems hard to reproduce, so I will not try another browser if logout+login helps me for now. The "empty" error message occurs more often though.

     

    Chrome 72.0.3626.121

    Windows 10

    Thingworx 8.3.4-b993

    Also using the new composer

    A
    abarki5-Regular Member
    5-Regular Member
    April 24, 2019

    Hi @BennyB 

     

    Were you able to reproduce the behavior about Mashup doesn't save, even though "save successful"  ?

     

    About second behavior "empty" error message.

    For this second observed behavior I recommend that you open another "fresh" Post addressing this specific behavior, in this way you ensure that the two observed behaviors don't get mixed up but each behavior will get full separate attention by the readers in the community. 

     

    Kr.

    Asia

    B
    BennyB16-Pearl
    16-Pearl
    April 24, 2019

    Hi @abarki ,

     

    thanks for your response. Recently I have not encountered this issue anymore but I also haven't spent much time on mashup building.

     

    Concerning empty error messages I may follow your suggestion, also depending on reproducability.

     

    Regards
    Benny

    Terms & ConditionsAccessibility statement