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BSUN_RO1-Visitor
1-Visitor
January 6, 2021
Solved

Mashup not showing data

  • January 6, 2021
  • 2 replies
  • 3346 views

Hi there, can you help me with something please ?

I followed this tutorial but the mashup is not showing any data. I am connected to a kepserver which generates some random numbers, which can be seen in properties tab. Thankyou!

    Best answer by slangley

    Hi @BSUN_RO.

     

    I ran through the tutorial up to the point you were having a problem and reported some issues I found.  Those have been corrected.

     

    Note that ThingWorx 8.4 is no longer supported, but for the version you're running, you can try the Custom Charts widget found on the Marketplace.

     

    Regards.

     

    --Sharon

    2 replies

    O
    odukiya16-Pearl
    16-Pearl
    January 6, 2021

    Hello @BSUN_RO 

     

    Can you please check certain things?

    1) Are you  getting any error in monitoring sections

    2) Can you share screenshot of your mashup view

    3) Are you not able to get data for timeseries chart only or it is missing for all of the other widgets too?

     

     

    Thanks

    Om Dukiya

      B
      BSUN_RO1-VisitorAuthor
      1-Visitor
      January 6, 2021

      Problem is only with the data generated from the server. I can see for example the parameter with serial number.

      S
      slangleyCommunity Manager
      Support
      January 14, 2021

      Hi @BSUN_RO.

       

      Please provide some details of your configuration.  Are you running a trial version?  If so, are you running it in the Cloud or locally?  What versions of ThingWorx and KEPServerEX are you running?

       

      I'll try to spend some time completing the tutorial to see if I encounter the same issue.

       

      Regards.

       

      --Sharon

      B
      BSUN_RO1-VisitorAuthor
      1-Visitor
      January 22, 2021

      I am using Thingworx 8.4.2. I don't have a line chart like in that tutorial, instead I use a "Time series chart" with line type. If I connect the data to a "Value Display", it's ok. Is there any way to make a chart though ? Thankyou for your time.

      S
      slangleyCommunity ManagerAnswer
      Support
      February 1, 2021

      Hi @BSUN_RO.

       

      I ran through the tutorial up to the point you were having a problem and reported some issues I found.  Those have been corrected.

       

      Note that ThingWorx 8.4 is no longer supported, but for the version you're running, you can try the Custom Charts widget found on the Marketplace.

       

      Regards.

       

      --Sharon

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