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bimo1-Visitor
1-Visitor
Dec 14, 2018 8:30 AM UTC
Question

MED-61182-CD-082_SP4_ThingWorx-Platform-Docker-Installer-H2-8-2-4

Hi everyone,

 

I downloaded this file and installed it, but when I type 0.0.0.0:8081/Thingworx,

I can not use account: Administrator  password:admin to access.

Anybody knows why?

Thank you.

 

2 replies

pgrodowski5-Regular Member
5-Regular Member
Dec 19, 2018 2:01 PM UTC

Hello,

 

The login prompt looks correct, where I am in doubts is the credentials.

Were these credentials mentioned specifically in a guide you followed?

If yes, please share the guide with me or provide me with a link to verify.

If not, you can find the default credentials in the Thingworx Installation guide for 8.2 linked below, to the page of interest:

https://www.ptc.com/support/-/media/53ED07D5C27347228FCAC13ABD55E5E1.pdf?sc_lang=en#page=20&zoom=auto,-150,18

 

Let me know if you still encounter any problems or if you're able to successfully login.

 

Regards,

Pascal

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slangleyCommunity Manager
Support
Dec 31, 2018 3:45 PM UTC

Hi @bimo.

 

If the response provided by @pgrodowski helped you to solve your issue, please mark it as the Accepted Solution for the benefit of others experiencing the same problem.

 

Thank you for using our community!

 

Regards.

 

--Sharon

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