Solved
Missing licencerequestfile.txt
Dear Colleagues,
I've installed a Thingworx 8.4.9 (Tomcat 9.0, Postgresql 10).
When I start Tomcat service, it's being stopped after a several second. Licencerequestfile.txt is also not created so I cannot generate a licence. Could you please support me?
Application Log:
| 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] ======================================== 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] ThingWorx Version Information 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] ======================================== 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] majorVersion = 8 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] minorVersion = 4 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] revision = 9 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] build = b45 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] schemaVersion = 1044 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] ======================================== 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] ======================================== 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] ThingWorx System Environment Settings 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] ======================================== 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] OS: Windows Server 2012 R2 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] OS arch: amd64 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] OS version: 6.3 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] Total Processors: 8 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] Default encoding: UTF-8 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] JAVA vendor: Oracle Corporation 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] JAVA version: 1.8.0_202 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] JAVA install location: C:\Program Files\Java\jre1.8.0_202 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] JVM Max Memory: 3584 (MB) 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] ======================================== 2020-07-09 15:14:33.305+0200 [L: INFO] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] WebApp starting... 2020-07-09 15:14:34.690+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: main] HA mode not enabled. Initializing and starting in standalone mode. 2020-07-09 15:14:34.690+0200 [L: INFO] [O: c.t.s.ThingWorxPersistenceHandler] [I: ] [U: SuperUser] [S: ] [T: main] Default Persistence Provider Name = ThingworxPersistenceProvider 2020-07-09 15:14:34.690+0200 [L: INFO] [O: c.t.s.ThingWorxPersistenceHandler] [I: ] [U: SuperUser] [S: ] [T: main] Default Persistence Provider Package Name = PostgresPersistenceProviderPackage 2020-07-09 15:14:34.690+0200 [L: INFO] [O: c.t.p.p.PostgresDatasource] [I: ] [U: SuperUser] [S: ] [T: main] Reading configuration from configTableCol 2020-07-09 15:14:35.174+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: main] Managers...INITIALIZED 2020-07-09 15:14:35.174+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: main] Database initialization started... 2020-07-09 15:14:35.565+0200 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: main] System ownership locking started... 2020-07-09 15:14:35.580+0200 [L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: main] Shutting down the Platform. |