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Saranya_S1-Visitor
1-Visitor
June 23, 2020
Question

MQTT Configuration Issue

  • June 23, 2020
  • 14 replies
  • 6338 views

Hi ,

         There is a problem in MQTT connection.It was randomly disconnected and when we click save button its connected automatically. Let me know what was the problem.Attached screen shots for reference.

14 replies

R
rjanardan16-Pearl
16-Pearl
June 23, 2020

Are you using the latest version of MQTT extension which is 2.1.2? If not, you will find this in the Software download page under Release 8.5 -> ThingWorx MQTT Extension. 

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Saranya_S1-VisitorAuthor
1-Visitor
June 23, 2020

i'm using 2.1.0 version for MQTT. Let me know what  was the problem with this extension.

R
rjanardan16-Pearl
16-Pearl
June 23, 2020

One issue which I remember is that IsConnected & LastConnection properties were not getting updated and the thing was being shown as disconnected although the actual properties were getting updated from the broker. The next version 2.1.1 and probably this one too had issue with connecting over SSL. So, it is recommended to use 2.1.2. 

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slangleyCommunity Manager
Support
July 20, 2020

Hi @Saranya_S.

 

If one of the previous responses answered your question, please mark it as the Accepted Solution for the benefit of others with the same question.

 

Thank you for your participation in our community!

 

Regards.

 

--Sharon

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