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MB_103963564-Participant
4-Participant
Nov 6, 2023 9:37 PM UTC
Question

MQTT configuration tab does not appear

Hello everyone, 

 

I am using MQTT extension in  Thingworx and I have the problem lately that I don't get or see the configuration tab in any of the entities that is using one of the extension's templates. I updated the extension to the latest version which is 3.0.1 and I tried different things in the permission but none of them worked. Any idea how to solve the problem?

MB_10396356_0-1699305122763.png

 

 

 

 

 

5 replies

Velkumar19-Tanzanite
19-Tanzanite
Nov 7, 2023 4:25 AM UTC

Hi @MB_10396356 

 

I'm able to see Configuration Tab in my Thingworx Instance

 

Velkumar_0-1699331106985.png

 

Try to upgrade to the latest version 3.1.0 and restart Thingworx instance (including DB) once 

 

/VR

 

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MB_103963564-ParticipantAuthor
4-Participant
Nov 7, 2023 10:44 AM UTC

Hi @Velkumar ,

 

thank you for the response!

 

Actually It is the MQTT_Extension version 3.1.0 that I am using and Thingworx 9.2.8.

I start the TWX from the tomcat directly, how would you restart it with the DB?

 

Best regards

 

 

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Velkumar19-Tanzanite
19-Tanzanite
Nov 7, 2023 10:54 AM UTC

Hi @MB_10396356 

 

It works with 9.2 also

 

Velkumar_0-1699354435411.png

 

 

To restart 

 

Postgres - How to Restart PostgreSQL Server on Windows - CommandPrompt Inc.

MS SQL - Start, stop, pause, resume, and restart SQL Server services - SQL Server | Microsoft Learn

 

/VR

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