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cruz6-Contributor
6-Contributor
August 25, 2022
Solved

MS Patch Validation

Is ThingWorx on-prem validated against MS/Windows patches? If so, is this posted information posted anywhere?

slangleyAnswer
Support
September 7, 2022

Hi @cruz.

 

I reached out to our Product Mgmt and QA teams to get more information.  I was advised that we test the latest OS patches for each version being released.  Keep in mind that this will only apply to the OS versions supported, which are documented in the System Requirements for the relevant release.

 

Regards.

 

--Sharon

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slangleyCommunity Manager
Support
August 25, 2022

Hi @cruz.

 

We have no insight regarding the release of patches by Microsoft, therefore we are not in a position to validate ThingWorx against these updates.  In general, Microsoft patches do not cause issues for our product, but it may depend on the content of the patch.  For example, if a security patch is released that may result in the settings on your machine being changed, you may experience a problem, but it would require an update at the OS level to resolve.

 

If you do experience issues, we're happy to investigate.  Please report any such issues through the case logger.

 

Regards.

 

--Sharon

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cruz6-ContributorAuthor
6-Contributor
August 25, 2022

Hi Sharon 

 

Thanks for the response. So, just to confirm - you're saying that, for the most part, ThingWorx on-prem is compatible with all MS patches...correct?

 

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slangleyCommunity Manager
Support
August 25, 2022

HI @cruz.

 

No, that's not what I'm saying.  We have no way of predicting if a patch released by Microsoft will affect ThingWorx, but historically we have had few issues, if any. 

 

If there something specific driving your inquiry?

 

Regards.

 

--Sharon

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