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T
TanmeyTWX17-Peridot
17-Peridot
January 20, 2022
Question

Multiple login prompts post session timeout

  • January 20, 2022
  • 1 reply
  • 1345 views

Hi Folks,

 

Is there a way to bypass session timeout completely Or disable it?

Post session timeout from runtime, it prompts multiple times for re-login but even fails. Looks like user session timeout feature isn't really working as its not getting logged-in at all and have to load the runtime in a new browser tab and navigate to the target mashup all the way again.

 

TIA. 

1 reply

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
January 20, 2022

Article - "How to avoid Session Timeout when ThingWorx Mashup operation run for a long time": https://www.ptc.com/en/support/article/CS294840 

T
TanmeyTWX17-PeridotAuthor
17-Peridot
January 20, 2022

Hi, 

 

Thanks for sharing this. I went through this article and its moreover a workaround by doing mashup level changes. I would like to explore sort of configurable settings that can be applied to same model for different servers. 

S
slangleyCommunity Manager
Community Manager
January 26, 2022

Hi @TanmeyTWX.

 

The session timeout is there for security reasons, so you can't bypass or disable the parameter.  If you use the workaround suggested in the article, keep in mind that if the session remains open, you need to be cognizant of who may have access that may not be authorized.

 

We're not really clear on what the use case is and the scenario you described in your initial post.  If you can provide more information, we may have some suggestions.

 

Regards.

 

--Sharon

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