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1-Visitor
June 16, 2020
Solved

MYSQL_ExtensionPackage

I have a problem when I import “MYSQL Extension Package” on the ThingWorx Platform, it gives me this Error “Error Occurred during the import” also when I press Validate button it gives me the same Error “Error Occurred during the Validation”.

Ahmed_1_0-1592295222208.png

 

I have been tried many versions of Database Extension but I faced the same problem.

notice i have tried to find another version but i cannot find anything in the Marketplace.

smanickamAnswer
5-Regular Member
June 20, 2020

What is your ThingWorx version? Instead of importing MySQL extension in UI, can you download the MySQL JDBC driver and copy it into Tomcat/lib folder? You have to restart the Tomcat after copying JDBC driver jar. 

 

Thanks,

Sami

5 replies

22-Sapphire I
June 16, 2020

Is there any more information in the application log?

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Ahmed_11-VisitorAuthor
1-Visitor
June 16, 2020

here is the application log file.

 

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Support
July 2, 2020

Hi @Ahmed_1.

 

I have marked the Accepted Solution for this post.  If you disagree that it is the solution, please let me know.

 

Thank you for your participation in our community.

 

Regards.

 

--Sharon

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smanickam5-Regular MemberAnswer
5-Regular Member
June 20, 2020

What is your ThingWorx version? Instead of importing MySQL extension in UI, can you download the MySQL JDBC driver and copy it into Tomcat/lib folder? You have to restart the Tomcat after copying JDBC driver jar. 

 

Thanks,

Sami

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Support
June 25, 2020

Hi @Ahmed_1.

 

If the previous response allowed you to find a solution, please mark it as the Accepted Solution for the benefit of others with the same issue.

 

Thank you for participating in our community!

 

Regards.

 

--Sharon

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