Skip to main content
1-Visitor
June 16, 2020
Solved

MYSQL_ExtensionPackage

  • June 16, 2020
  • 3 replies
  • 2194 views

I have a problem when I import “MYSQL Extension Package” on the ThingWorx Platform, it gives me this Error “Error Occurred during the import” also when I press Validate button it gives me the same Error “Error Occurred during the Validation”.

Ahmed_1_0-1592295222208.png

 

I have been tried many versions of Database Extension but I faced the same problem.

notice i have tried to find another version but i cannot find anything in the Marketplace.

Best answer by smanickam

What is your ThingWorx version? Instead of importing MySQL extension in UI, can you download the MySQL JDBC driver and copy it into Tomcat/lib folder? You have to restart the Tomcat after copying JDBC driver jar. 

 

Thanks,

Sami

3 replies

22-Sapphire I
June 16, 2020

Is there any more information in the application log?

Ahmed_11-VisitorAuthor
1-Visitor
June 16, 2020

here is the application log file.

 

Support
July 2, 2020

Hi @Ahmed_1.

 

I have marked the Accepted Solution for this post.  If you disagree that it is the solution, please let me know.

 

Thank you for your participation in our community.

 

Regards.

 

--Sharon

smanickam5-Regular MemberAnswer
5-Regular Member
June 20, 2020

What is your ThingWorx version? Instead of importing MySQL extension in UI, can you download the MySQL JDBC driver and copy it into Tomcat/lib folder? You have to restart the Tomcat after copying JDBC driver jar. 

 

Thanks,

Sami

Support
June 25, 2020

Hi @Ahmed_1.

 

If the previous response allowed you to find a solution, please mark it as the Accepted Solution for the benefit of others with the same issue.

 

Thank you for participating in our community!

 

Regards.

 

--Sharon