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A
AndreaSteyn1-Visitor
1-Visitor
November 15, 2019
Solved

Navigation widget Thingworx 8.5 modal pop up not working

  • November 15, 2019
  • 3 replies
  • 2389 views

Hi guys,

 

I am trying to use a navigation widget in Thingworx 8.5.  If I configure the widget to open as a modal popup the responsive mashup linked the the widget doesn't show correctly.

 

If I set the widget to open the mash up in a new window it displays correctly.

 

Any ideas why this happens and how to fix it?


I have attached a picture of the modal popup and the new windows view.

Best answer by raluca_edu

Hi,

 

There is an issue with modal popup in 8.5.0 and it was corrected in 8.5.1 (should be released at the end of November).

Please see article: https://www.ptc.com/en/support/article?n=CS315077

 

Thanks,

Raluca Edu

3 replies

P
posipova20-Turquoise
20-Turquoise
November 15, 2019

I can't reproduce the issue. Have you tried a different browser?

Would it be possible to attach the export of the mashup and dependencies? I'll import and inspect it.

A
AndreaSteyn1-VisitorAuthor
1-Visitor
November 18, 2019

Hi @posipova ,

 

Thank you for the response.  I have attached my exported mashups and dependencies.  I hope that I included all the dependencies.

 

I tried another mashup and still had the same problem.

raluca_edu
raluca_edu17-PeridotAnswer
17-Peridot
November 18, 2019

Hi,

 

There is an issue with modal popup in 8.5.0 and it was corrected in 8.5.1 (should be released at the end of November).

Please see article: https://www.ptc.com/en/support/article?n=CS315077

 

Thanks,

Raluca Edu

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