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1-Visitor
April 23, 2018
Solved

Not able to delete Analytics extension

  • April 23, 2018
  • 1 reply
  • 2421 views

Hello everyone,

 

i am trying to delete the Analytics extension from my composer. While following these steps, i cant delete the ThingWorx_Analytics_Builder_Extension because "the following Extension entities are still in use: AnalyticsServerFiltersInstance".

 

Examining this entity i found out it depends on the TW_ML_Helper Thing and thus can't be deleted. So tried to delete the TW_ML_Helpter thing, but this can't be deleted because it is an extension Entity. Also Its services which remove the filters do not remove the AnalyticsServerFiltersInstance.

 

When i try to forcibly remove the extensions via the ThingworxStorage/extensions folder, these folderes get recreated once i restard tomcat.

 

Any ideas how to solve this?

 

Kind Regards,

Dominik

Best answer by pshubham

Hi Dominik,

This is a known issue for the version 8.1 and is fixed in the version 8.2.1.

Thanks

 

Regards,

Prakhar Shubham

1 reply

pshubham5-Regular MemberAnswer
5-Regular Member
April 23, 2018

Hi Dominik,

This is a known issue for the version 8.1 and is fixed in the version 8.2.1.

Thanks

 

Regards,

Prakhar Shubham

drieder1-VisitorAuthor
1-Visitor
April 23, 2018

I see, i will upgrade then as fast as possible. Thank you