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schoudhary1-Visitor
1-Visitor
June 24, 2019
Question

Not able to import projects from one instance to another instance.

  • June 24, 2019
  • 2 replies
  • 1124 views

I am trying to import entities and data tables from one instance to another instance. I have exported into thingworxStorage.Its giving me below issue. I am using default persistence provider. kindly help. 

 

Unable To Create Resource Instance From Class: com.ptc.analysis.api.ProviderManagementServices
2019-06-24 11:51:36.017+0000 [L: ERROR] [O: c.t.c.ImportProcessor] [I: ] [U: Administrator] [S: ] [T: Thread-27] *** Unable to create resource instance in Resource: [TW.AnalysisServices.ProviderManagementServicesAPI] ***
2019-06-24 11:51:36.033+0000 [L: ERROR] [O: c.t.c.ImportProcessor] [I: ] [U: Administrator] [S: ] [T: Thread-27] Unable to process import: com.ptc.analysis.api.ProviderManagementServices
2019-06-24 11:51:36.033+0000 [L: ERROR] [O: c.t.c.ImportAll] [I: ] [U: Administrator] [S: ] [T: Thread-27] Import Entities error: java.lang.Exception: Import Failed: com.ptc.analysis.api.ProviderManagementServices

2 replies

P
PaiChung22-Sapphire I
22-Sapphire I
June 24, 2019

Probably best to open a support ticket, but it seems to imply that some base library/class is not installed in the instance you are trying to import into.

Is this an item that normally is installed through an extension?

S
schoudhary1-VisitorAuthor
1-Visitor
June 25, 2019

Thanks Pai, 

Already raised ticket. It will be helpful if you can list out the libraries which required to import.

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