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Notification trigger via services

Forum|Forum|4 years ago
September 24, 2021
3 replies
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Good day!

In this topic (https://www.ptc.com/en/support/article/CS320659) shown algorithm for executing services to create a trigger.

I tried to execute them but i haven't found service indicated in step3 (SetContent)

Without this service, it is impossible to specify the subject and body of the email message.

Where can I find this service?

Design

Best answer by DI_9673387

I contacted the e-support service and they suggested a solution

See this artice

https://www.ptc.com/en/support/article/CS320659

It might be helpful for others

22-Sapphire I

If you have the mail server extension installed and configured, you can use the 'SendMessage' service directly as well.

Author

1-Visitor

Dear Pai,

Yes, i know it.

But i need send email when an alert occurs. And the solution is use notifications.

Use subscription is doesn't fit because it configure only manually in composer.

22-Sapphire I

Have you tried following the instructions per the helpcenter?

Community Manager

Support

Hi @DI_9673387.

If you feel your question was answered with the help of the previous responses, please mark the appropriate one as the Accepted Solution for the benefit of others with the same question.

Regards.

--Sharon

AuthorAnswer

1-Visitor

I contacted the e-support service and they suggested a solution

See this artice

https://www.ptc.com/en/support/article/CS320659

It might be helpful for others