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18-Opal
pshashipreetham18-Opal
18-Opal
November 24, 2024
Solved

Organisation & User Groups & Composer

  • November 24, 2024
  • 3 replies
  • 982 views

Hi,

 

I have created an Organisation and attached the 'Users' user group so that All the Users can log in from the Organisation. 

 

However, all users are able to log in to Composer, even though all articles on removing User access to Composer have been tried.

 

So how comes this composer access can be restricted if the user group of the user is assigned to an Organisation

 

Thanks,

Best answer by pshashipreetham

Hi,

 

After several to-and-fors with the PTC support team, I have an issue with the present user group. I have created a new User Group, started assigning new users, and given proper permissions to the latest User Group. Old users are even assigned to the new user group to fix this issue.

 

Thanks,

 

3 replies

C
Constantine18-Opal
18-Opal
November 27, 2024

Hello Shashi,

 

Organization only controls entities visibility, and has nothing to do with Composer access, which is controlled via ComposerUsers group. Start by removing all users and groups from there and retry.

 

/ Constantine

W
wcui16-Pearl
16-Pearl
November 28, 2024

@pshashipreetham 

please refer to TW9 Help Center for more details of ComposerUsers Group.

https://support.ptc.com/help/thingworx/platform/r9.6/en/index.html#page/ThingWorx/Help/Composer/Security/UserGroups.html

P
18-Opal
pshashipreetham18-OpalAuthorAnswer
18-Opal
December 4, 2024

Hi,

 

After several to-and-fors with the PTC support team, I have an issue with the present user group. I have created a new User Group, started assigning new users, and given proper permissions to the latest User Group. Old users are even assigned to the new user group to fix this issue.

 

Thanks,

 

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