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se11-Visitor
1-Visitor
Mar 16, 2018 4:43 AM UTC
Question

Problem in Thingworx utilities workflow

Hi,whenever i launch workflow i get a page with just open tab.New,Save tabs are not being displayed.How to solve this issue?

4 replies

anglea5-Regular Member
5-Regular Member
Mar 16, 2018 4:30 PM UTC

Check your user permissions.  The user needs to be in the PTC.BusinessProcessAdministrators user group to be able to create and edit workflow definitions in Workflow Builder.

 

For reference:

http://support.ptc.com/help/thingworx_hc/thingworx_utilities_8_hc/en/#page/ThingWorx_Utilities%2FConverge_PermissionsAndRoles.html%23

 

 

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se11-VisitorAuthor
1-Visitor
Mar 18, 2018 4:49 PM UTC

Hi anglea,thank you for response.The permissions are correct but still i am facing the issue 😞 . 

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anglea5-Regular Member
5-Regular Member
Mar 19, 2018 2:35 PM UTC

Another thing you could check is the 'Visibility Support for ThingWorx Utilities' section in the installation guide:

 

https://support.ptc.com/WCMS/files/174010/en/TWXUtilitiesInstallGuide.pdf

 

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