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S
se11-Visitor
1-Visitor
March 16, 2018
Question

Problem in Thingworx utilities workflow

  • March 16, 2018
  • 1 reply
  • 3089 views

Hi,whenever i launch workflow i get a page with just open tab.New,Save tabs are not being displayed.How to solve this issue?

1 reply

A
anglea5-Regular Member
5-Regular Member
March 16, 2018

Check your user permissions.  The user needs to be in the PTC.BusinessProcessAdministrators user group to be able to create and edit workflow definitions in Workflow Builder.

 

For reference:

http://support.ptc.com/help/thingworx_hc/thingworx_utilities_8_hc/en/#page/ThingWorx_Utilities%2FConverge_PermissionsAndRoles.html%23

 

 

S
se11-VisitorAuthor
1-Visitor
March 18, 2018

Hi anglea,thank you for response.The permissions are correct but still i am facing the issue 😞 . 

A
anglea5-Regular Member
5-Regular Member
March 19, 2018

Another thing you could check is the 'Visibility Support for ThingWorx Utilities' section in the installation guide:

 

https://support.ptc.com/WCMS/files/174010/en/TWXUtilitiesInstallGuide.pdf

 

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