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JavedAkhtar10-Marble
10-Marble
August 5, 2026
Solved

Project Import failed via XML single file

  • August 5, 2026
  • 3 replies
  • 15 views

Hi All,

While importing whole project to new server getting below error:
Already checked:
Thingworx version is same:9.5.1

All required/dependent extension available

Application log Error:

Unable to process import org.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1]

 

Regards,

Javed Akhtar

Best answer by JavedAkhtar

​@VladimirN 

XML does have user details; I remove that and it worked.

<Users>….. </Users>

3 replies

V
VladimirN24-Ruby IV
24-Ruby IV
August 5, 2026

Check for spaces before { in file.

    J
    JavedAkhtar10-MarbleAuthor
    10-Marble
    August 5, 2026

    ​@VladimirN Thanks!
    First line is generic XML tag only and content starts with below block, I don't see any space, any other possible cause:
    <![CDATA[{

    But I saw below pattern will that be an issue: here there is space between [ and {
    "Services" : [ {

    However, I tried removing space in-between for start and close, still same error.

    J
    JavedAkhtar10-MarbleAuthorAnswer
    10-Marble
    August 5, 2026

    ​@VladimirN 

    XML does have user details; I remove that and it worked.

    <Users>….. </Users>

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