Skip to main content
1-Visitor
December 9, 2014
Question

PTC Account - Not Authorised

  • December 9, 2014
  • 1 reply
  • 863 views

When I try to download extension or access partner features on the PTC website I get the message that my account is not authorised, could you please advise what I need to do to fix this.


Thanks


Jan



    1 reply

    5-Regular Member
    December 11, 2014

    Hi Jan,

    We're looking into this issue. Is there anything I can help you with while we work on getting this issue resolved?


    Regards,

    Adam