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AnkitPandya8-Gravel
8-Gravel
Dec 9, 2020 10:39 AM UTC
Solved

PTC System Monitor for Thingworx

Hi Experts,

 

Can I configure a PTC System Monitor for monitoring multiple Thingworx instances. My use case requires me to perform system monitoring for multiple instances of Thingworx deployed in different geographical locations. Can this be achieved by deploying a single PSM solution which can configure multiple dynatrace instances (for each TWX server respectively) ? 

Any directions will be really helpful.

 

Regards,

Ankit

4 replies

mnarang5-Regular Member
5-Regular Member
Dec 9, 2020 2:52 PM UTC

This is not an answer to your question but just FYI before you implement your use case using PSM, march 2021 is end of life for PSM, we will look for its alternative in coming month.

 

 

 

Thanks,

Mukul Narang

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AnkitPandya8-GravelAuthor
8-Gravel
Dec 9, 2020 2:53 PM UTC

Thanks Mukul,

 

I am aware this will not be supported beyond March 2021.

 

Regards,

Ankit

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Jimwang16-PearlAnswer
16-Pearl
Dec 11, 2020 8:20 AM UTC

@AnkitPandya ,

 

If you are using PSM 6.0+, you can check "Monitoring Additional Products Using the Same DynatraceServer".

 

https://www.ptc.com/support/-/media/support/refdocs/PTC_System_Monitor/6,-d-,0/PSM60M020InstallationGuideThingWorx.pdf?sc_lang=en

 

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    odukiya16-Pearl
    16-Pearl
    Dec 18, 2020 6:03 AM UTC

    Hello @AnkitPandya 

     

    If the previous response answered your question, please mark it as the Accepted Solution for the benefit of others with the same question.  If you still have issues, please let us know.

     

    Thanks

    Om Dukiya

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